Wood N Smoke - Terms and Conditions

1. Acceptance of Terms and Conditions

Welcome to Wood N Smoke’s eCommerce website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our website.

2. General Information

  • Wood N Smoke operates as an online retailer of firewood, BBQ sauces and rubs, and BBQ wood pellets.

  • Users must be at least 18 years old to make a purchase on this website.

3. Product Information

  • Wood N Smoke strives to provide accurate product descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of any product information.

  • Product availability is subject to change without notice. We reserve the right to discontinue or modify any product at any time.

4. Ordering and Payment

  • By placing an order, you agree to provide accurate, complete, and current information about yourself as required in the order form.

  • All prices are listed in the applicable currency and include any applicable taxes unless otherwise stated.

  • Payment must be made at the time of placing an order. We accept major credit and debit cards, as well as other payment methods as indicated on the website.

5. Shipping and Delivery

  • Wood N Smoke will make every effort to process and ship orders promptly. However, delivery times may vary and are not guaranteed.

  • Shipping costs and estimated delivery times will be provided at the time of checkout.

  • Wood N Smoke is not responsible for any delays, damages, or losses incurred during shipping. Once the product leaves our possession, it is the responsibility of the shipping carrier.

6. Returns and Refunds

  • Wood N Smoke accepts returns within 30 days of the delivery date for items that are in their original condition and packaging. A restocking fee may apply.

  • Refunds will be issued to the original payment method once the returned item is received and inspected.

7. Privacy Policy

The information collected from users during the order process will be used in accordance with our Privacy Policy. We are committed to protecting your privacy and personal information.

For more information, please visit: Wood N Smoke – Privacy Policy .

8. Limitation of Liability

Wood N Smoke shall not be liable for any indirect, consequential, incidental, punitive, or special damages arising out of or in connection with the use of our products or website.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Wood N Smoke operates.

10. Changes to Terms and Conditions

Wood N Smoke reserves the right to modify or update these terms and conditions at any time. It is the responsibility of the user to review the terms periodically.

By using the Wood N Smoke website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at sales@woodnsmoke.com.


Last updated: August 8, 2023


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